RidgeForce AI

Built for owner-run companies in Utah

AI for plumbing companies

Plumbing calls don't wait for business hours. A burst pipe at 9 PM goes to whoever answers first, and a water heater estimate that never gets a follow-up goes to whoever calls back first.

We find the jobs eating your week, build AI that does them inside the software you already run, train your people on it, and send you a scorecard every month showing the hours coming back.

The jobs we hand to AI first

In order, starting with the ones that take the least setup. Each one says what the AI takes and what stays with your people.

  1. 1. Emergency calls answered and booked

    What the AI takes: A receptionist on your existing number answers after hours and when the office is buried, asks your intake questions, and books the job or routes it to whoever is on call.

    What stays with a person: The judgment call on a true emergency, pricing, and upset customers.

  2. 2. Missed calls texted back

    What the AI takes: Every call you couldn't answer gets a text within a minute, and the reply lands where your office sees it.

    What stays with a person: Calling back the ones that need a conversation.

  3. 3. Estimates followed up until they answer

    What the AI takes: Water heater, repipe, and sewer line estimates get polite follow-ups on a schedule that stop when the customer replies.

    What stays with a person: The conversation and any price change.

  4. 4. Review requests after every job

    What the AI takes: When a job is marked done, the customer gets a short text asking for a review, with the link.

    What stays with a person: Replying to reviews, the bad ones most of all.

  5. 5. Job notes and photos filed from the field

    What the AI takes: Techs talk or text their notes and snap photos, and it lands on the right job without anyone retyping it.

    What stays with a person: What the house needs next. That's still the tech's call.

  6. 6. Invoices out the same day, overdue ones chased

    What the AI takes: Invoices are drafted from the job ticket for your yes, and reminders go out at 7, 14, and 30 days.

    What stays with a person: Checking the numbers and any payment plan.

Connects to ServiceTitan and QuickBooks, with Jobber and Housecall Pro on request. Nothing sends without your yes.

Want the full list? Read the free starter guide: ten jobs, in order, with how you know each one is working.

How working with us goes

  1. Time Back Score. Free, five minutes. Tell us the one job eating your week. You get a score on screen and a report by email with that job priced in hours and dollars and the three things to fix first. If it's a fit, a free 30-minute call follows and you leave with a written first fix.

  2. Operations Blueprint. About two weeks. A half-day session with your team, interviews with your key people, every recurring job mapped and priced, a plan, and a working demo on your data that you keep either way. Start within 30 days and the fee becomes your first month.

  3. Operations Partner. From $2,500 a month. Within 30 days your Command Center is live, your first workflow runs on real data, and your team is trained. After that, new workflows land on a set cadence, everything stays maintained, and a scorecard arrives every month with the hours coming back.

You own all of it. Your accounts, phone numbers, and data stay in your name, and the exit terms are in writing before we start.

Where we work

RidgeForce AI is based in Eagle Mountain, Utah. We work with owners in Utah County, Salt Lake County, and the wider Wasatch Front, and we come on site for the team session that opens every Blueprint. More about us.

Questions owners ask us

Can it handle Spanish-speaking callers?
Yes. The receptionist speaks Spanish, and our founder speaks Spanish and tests it personally. If a lot of your calls come in Spanish, or you need it booking straight into your field software during the call, we build it on a setup made for that.
Does my phone number change?
No. It stays with your carrier and in your name. The receptionist picks up the calls your office can't.
What does it cost?
Partner plans start at $2,500 a month, with month one included and no setup fee. Before that comes a Blueprint, about two weeks, priced to the size of your business, and the fee becomes your first month if you start within 30 days. Only need one thing fixed? A single workflow plus our Care plan is priced to the job. You get the exact number on the call, before you commit to anything.
Where are you based?
Eagle Mountain, Utah. We work with owners in Utah County, Salt Lake County, and the wider Wasatch Front, and we come on site for the team session that opens every Blueprint.
Do we need technical people on our team?
No. We build it, train your team on every workflow, and you run it in plain English. Our founder doesn't write code by hand either.
Who owns what you build?
You do. Your CRM, phone numbers, email, and accounting stay in your name. If you leave after the first 90 days, you get your data and what we built, under exit terms we put in writing before we start.