RidgeForce AI

Built for owner-run companies in Utah

AI for HVAC companies

In most HVAC shops the money leaks out through the phone: the no-heat call that rang out on a Saturday, the replacement estimate nobody followed up on, the maintenance plan that lapsed because nobody sent a reminder.

We find the jobs eating your week, build AI that does them inside the software you already run, train your people on it, and send you a scorecard every month showing the hours coming back.

The jobs we hand to AI first

In order, starting with the ones that take the least setup. Each one says what the AI takes and what stays with your people.

  1. 1. Calls answered and booked, day and night

    What the AI takes: A receptionist on your existing number answers when nobody can, asks the questions your office asks, books the slot, and texts a confirmation.

    What stays with a person: Emergencies that need a judgment call, upset customers, and anything off the price list. Those get transferred or flagged.

  2. 2. Missed calls texted back

    What the AI takes: A text goes out within a minute of any call you couldn't answer, asking what they need, and the reply lands where your office sees it.

    What stays with a person: Calling back the ones that need a real conversation.

  3. 3. Replacement estimates followed up

    What the AI takes: Polite follow-ups go out on a schedule after every estimate and stop the moment the customer replies.

    What stays with a person: The conversation once they answer, and any discount.

  4. 4. Maintenance plans renewed and past customers brought back

    What the AI takes: Plan members get a renewal reminder before they lapse, and customers you haven't seen in a year hear from you before the busy season.

    What stays with a person: The offer itself, and anyone who writes back with a real question.

  5. 5. Tomorrow's schedule texted to every tech

    What the AI takes: Each tech gets tomorrow's jobs, addresses, and notes on their phone the night before.

    What stays with a person: Who goes where. Your dispatcher still builds the board.

  6. 6. Invoices drafted and overdue ones chased

    What the AI takes: The invoice is drafted from the job ticket the day the job closes, and reminders go out at 7, 14, and 30 days until it's paid.

    What stays with a person: Checking the numbers, and the call to a customer who's really behind.

  7. 7. Your numbers every morning

    What the AI takes: Revenue, cash, open estimates, and jobs booked on your phone each morning, pulled from your books and field software.

    What stays with a person: What you do about them.

Connects to ServiceTitan and QuickBooks, with Jobber and Housecall Pro on request. Nothing sends without your yes.

Want the full list? Read the free starter guide: ten jobs, in order, with how you know each one is working.

How working with us goes

  1. Time Back Score. Free, five minutes. Tell us the one job eating your week. You get a score on screen and a report by email with that job priced in hours and dollars and the three things to fix first. If it's a fit, a free 30-minute call follows and you leave with a written first fix.

  2. Operations Blueprint. About two weeks. A half-day session with your team, interviews with your key people, every recurring job mapped and priced, a plan, and a working demo on your data that you keep either way. Start within 30 days and the fee becomes your first month.

  3. Operations Partner. From $2,500 a month. Within 30 days your Command Center is live, your first workflow runs on real data, and your team is trained. After that, new workflows land on a set cadence, everything stays maintained, and a scorecard arrives every month with the hours coming back.

You own all of it. Your accounts, phone numbers, and data stay in your name, and the exit terms are in writing before we start.

Where we work

RidgeForce AI is based in Eagle Mountain, Utah. We work with owners in Utah County, Salt Lake County, and the wider Wasatch Front, and we come on site for the team session that opens every Blueprint. More about us.

Questions owners ask us

Does it work with ServiceTitan?
Yes. It connects to ServiceTitan and QuickBooks, with Jobber and Housecall Pro on request, plus Microsoft 365 or Google Workspace and your CRM. Exactly how it hooks into your shop gets scoped in the Blueprint, before you pay for any build.
Will an AI receptionist mishandle an emergency call?
It's set up to catch the calls nobody would have picked up, not to make judgment calls. It asks your intake questions, and anything urgent or unusual gets transferred or flagged to a person right away. It also speaks Spanish.
What does it cost?
Partner plans start at $2,500 a month, with month one included and no setup fee. Before that comes a Blueprint, about two weeks, priced to the size of your business, and the fee becomes your first month if you start within 30 days. Only need one thing fixed? A single workflow plus our Care plan is priced to the job. You get the exact number on the call, before you commit to anything.
Where are you based?
Eagle Mountain, Utah. We work with owners in Utah County, Salt Lake County, and the wider Wasatch Front, and we come on site for the team session that opens every Blueprint.
Do we need technical people on our team?
No. We build it, train your team on every workflow, and you run it in plain English. Our founder doesn't write code by hand either.
Who owns what you build?
You do. Your CRM, phone numbers, email, and accounting stay in your name. If you leave after the first 90 days, you get your data and what we built, under exit terms we put in writing before we start.